CQSee

Policy management for NHS GP practices

Every policy in order. Every review on time.

CQSee keeps your practice's policies in one place, reminds each owner before a review is due and shows how your policies cover the CQC framework, so you're ready for inspection.

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  • Free for every GP practice
  • No trial or card
  • Unlimited policies and users
Riverside Medical Practice
Example

Policies

142

Due soon

6

Overdue

2

Needs attention

  • Infection prevention and control

    POL-014 · Practice manager

    Overdue

  • Safeguarding adults

    POL-031 · Safeguarding lead

    Due soon

  • Chaperone policy

    POL-008 · Nurse lead

    Due soon

  • Complaints handling

    POL-022 · Practice manager

    Up to date

CQC coverage

Safe
92%
Effective
85%
Caring
100%
Responsive
88%
Well-led
79%
An example dashboard: 142 policies, 6 due soon and 2 overdue, the policies needing attention, and CQC coverage for each key question.

What CQSee does

Everything a practice needs for its policies

Built for primary care, so the CQC framework, review cycles and practice roles are there from the start.

  • Every policy in one place

    Upload your Word and PDF documents. CQSee reads them, keeps every version and records who changed what.

  • Reviews that don't slip

    Each policy has an owner and a review date. Owners are reminded before it's due, and overdue reviews stand out.

  • Mapped to the CQC framework

    Link policies to the quality statements they cover and see your coverage for each key question.

  • Gaps found for you

    Gap analysis shows the quality statements with no policy behind them, so you know what to write first.

  • Answers from your policies

    Ask CQSee a question in plain English and get an answer from your own policies, with each source cited.

  • Your whole team

    Unlimited users, each with their own login and an Admin, Editor or Viewer role.

Ask CQSee

Answers from your own policies

Staff ask what to do in plain English and get a clear answer drawn from the policies your practice has approved, not from the internet.

  • Every answer cites the policy and section it came from
  • Dates, owners and review status come from your register
  • Only your practice's policies are searched
Example
A patient wants a chaperone but none is free. What do we do?

Offer to rebook the examination for a time when a trained chaperone is available, unless it is urgent1. Record the offer and the patient's decision in their notes1.

Family members should not act as chaperones. Only staff who have completed chaperone training may do so2.

Sources

  • 1Chaperone policyPOL-008
  • 2Staff training and developmentPOL-045

How it works

From scattered documents to a clear picture

  1. 1

    Upload your policies

    Drag in your existing Word or PDF documents. CQSee reads them and suggests the details for each one.

  2. 2

    Link them to CQC

    Connect each policy to the quality statements it covers. Gaps and overdue reviews show straight away.

  3. 3

    Stay inspection-ready

    Review reminders, a live compliance view and an exportable inspection pack keep the team prepared.

Built for NHS information governance

  • No patient data

    CQSee holds policies, not patient records. Nothing patient-identifiable is ever needed.

  • Access by role

    Admins, Editors and Viewers see and do only what their role allows.

  • Links that expire

    Share a policy outside the practice with a link that expires and is logged.

Get your policies in order

Set up your practice in minutes and invite your team when you're ready. Free for every GP practice, with no trial, no card and no limits.

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